Usability 2.0


New dimensions of usability

With a new publication form, the Whitepapers, The Group of Analysts will be focusing on exciting topics relating to the digital revolution at irregular intervals. This always happens in collaboration with a partner that has managed to convince us through its extraordinary performance. For our first Whitepaper we chose Akeneo to be our partner. With usability, we have taken on a topic that is eminently important for implementing digital change, of which the full ramifications only become evident at second glance, however. Although we all have our own idea of what we believe usability is, let us first explain the term: usability describes “the extent to which a product can be used by certain users within a certain utilisation context in order to effectively and satisfactorily achieve certain objectives”; in other words, user satisfaction is – in addition to task fulfilment – a central focus. This Whitepaper showcases how the usability topic fits into the ISCM concept, what it has to do with the most important current trends, how important it will be in the future and how it can be implemented particularly well, especially in ISCM data procurement.

Get the PDFs for free to receive more information on Usability 2.0.

DOWNLOAD the German PDF: Usability2.0_DE
DOWNLOAD the English PDF: Usability2.0_EN

For more information about Akeneo visit

Picture by Elliot Cooper on Unsplash

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