EXPLODED VIEW

An understandable model for analysing your business An openness to dialogue was one of the most important aspects of The Group of Analysts from the very outset. Acting in a partnership-like manner is an essential part of our DNA. This also applies to publications such as the newly-developed Whitepaper format. The objective of this series is to present examples of…

Data Layout Steward

Process hero for your data An openness to dialogue was one of the most important aspects of The Group of Analysts from the very outset. Acting in a partnership-like manner is an essential part of our DNA. This also applies to publications such as the newly-developed Whitepaper format. The objective of this series is to present examples of special achievements…

Knowledge on Demand

How Augmented Reality brings knowledge on the shop floor An openness to dialogue was one of the most important aspects of The Group of Analysts from the very outset. Acting in a partnership-like manner is an essential part of our DNA. This also applies to publications such as the newly-developed Whitepaper format. The objective of this series is to present examples…

Step-by-step implementation

A matured digital B2B customer portal and mobile apps represent a long-term and comprehensive overall concept suitable for accompanying the planning and implementation of a global customer strategy on customer interaction, even when future challenges require adaptations to be made. Considering the size and complexity of such a customer portal, its development and implementation has to be done step-bystep. To begin…

Customers on the importance of usability

We asked expert users to give us their views on the topic of usability by asking them three questions: What significance do you believe usability has when selecting data procurement systems, such as PIM solutions, to be deployed at your company? Sebastian Jurth, Remmers GmbH, Löningen: “This is really important to us. In contrast to many other back-end systems, PIM is…

Data Flux Index

Digital heartbeat of ISCM With a new publication form, the Whitepapers, The Group of Analysts is focusing on exciting topics relating to the digital revolution at irregular intervals. This always happens in collaboration with a partner that has managed to convince us through its extraordinary performance. For this Whitepaper we worked together with parsionate. We have tackled the topics of…

Usability 2.0

New dimensions of usability With a new publication form, the Whitepapers, The Group of Analysts will be focusing on exciting topics relating to the digital revolution at irregular intervals. This always happens in collaboration with a partner that has managed to convince us through its extraordinary performance. For our first Whitepaper we chose Akeneo to be our partner. With…

Digital development assistance

Projects to improve B2B customer interaction When the prerequisites have been met by the company, specific projects such as increasing customer satisfaction can be initiated by the ISCM team. This is introduced in the following through digitalisation projects in the B2B sector, with a focus on the most current developments for more intensive customer interaction…

Excellency and adaptability of the ISCM

Establishing the organisation of the ISCM is not a single occurrence. The constant change of the digital world requires the ISCM and the company’s digital strategy to constantly develop further while remaining adaptable. The knowledge acquired from the regular provision of the Data Flux can help support implementation. The tasks of the ISCM Advisory Board are extensive. The following questions can be…

Usability 2.0

What is better is the enemy of what is good. A proverb, but still apt: better systems are prevailing, often at breath-taking speed within the context of the current digital revolution. But this kind of development is anything but new. Companies that researched their target groups more carefully, always drew the right conclusions and then offered the right products and/or services became…

Innovative and traditional company strategy

Digital customer portals and apps for sales and after-sales In order to turn customer interactions into positive experiences and to increase turnover, B2B companies have to define a company-wide, long-term target vision on customer interaction. The target vision concerns both digital as well as traditional challenges in order to meet the changed requirements of business customers. B2B customers are…

Organisational implementation of ISCM in companies

With a new publication form, the Whitepapers, The Group of Analysts is focusing on exciting topics relating to the digital revolution at irregular intervals. This always happens in collaboration with a partner that has managed to convince us through its extraordinary performance. For this Whitepaper we worked with parsionate on the topics of Data Flux Index and the organisational implementation of…